SCSI Shop Ltd are completely dedicated to your total satisfaction.
If you have any suggestions or comments please email us using the link on the store page.
Our Contact details:
SCSI Shop Ltd
Wold House, 32 Cherry Hill, Northants. NN6 9EN United Kingdom
Phone: 01604 780633
COMPANY NUMBER - 05586476
Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
If you wish to delete items already selected, click on view cart and check the box with the item to be deleted and then click the update button. Alternatively please call 01604 780633 or email firstname.lastname@example.org where we will be only to happy to help with any ordering, queries or quotations.
Payment: We accept credit / debit card payment. The online payment is a secure SSL through Sellerdeck Secure using Worldpay and details are downloaded using a 128bit encryption.
If you would prefer not to submit your payment details on line, you can submit them separately by calling 01604 780633 or a member of The SCSI Shop will contact you on receipt of your order.
We accept Visa, Mastercard, Solo, Switch, JCB, Delta, and Maestro . You can also check out with Paypal Express. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, e-mail or over the Internet. Further more we DO NOT surcharge our customers for processing credit cards.
When a confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Shipping And Handling All orders received before 4.30pm, with items in stock will be shipped that day. Always by next day courier service, unless otherwise stated by customer, eg before 12pm. Customers can also request any special delivery instructions upon ordering, i.e. Urgent, Plain Box etc.
Sameday service is now available, please email or call for more details.
Delivery Schedule We deliver your order right away. You will normally receive your order in 1/2 business days . Orders to non mainland i.e. Jersey will generally be received in 2/3 days.
Back Orders If your item is not in stock, we will back order for you. Back orders are usually delivered within 3 days of receipt of order. You will always be emailed with the option to cancel your order if you would rather not wait.
VAT Charges For orders made from the UK or EU states no exept from tax, 20% VAT is added. All other orders are VAT free.
VAT Registration Number - 886671956
Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our secure computer. They are not held in clear text on any web site, nor are they stored in any database of any kind. Once credit card details are processed the details are deleted from all locations and are only visible by members of the SCSI shop, identified only by the last four digits and expiry date only.
Guarantee We guarantee your satisfaction. All of our products come with a min 12 months no quibble guarantee. Please check each item for warranty details.
Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01604 780633 (International +44 01604 780633) or write to us at 32 Cherry Hill, Old, Northampton. NN6 9EN. United Kingdom.
Out of Hours (after 6pm) - 07793 711976
Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm
All items being returned for DOA (dead on arrival) warranty must be done from 7 days of receipt of the item/s.
Remittance Terms Please send your remittance to: The SCSI Shop Ltd. Wold House 32 Cherry Hill, Old. Northants. NN6 9EN.